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Frequently Asked Questions (FAQ):

Q - What is DirectSong?
A - DirectSong is a Classical Music website dedicated to the worlds greatest compositions and making them available to you for your music catalog in the Highest Fidelity DRM Free audio format.

Q - What do I need to play DirectSong Music?
A - DirectSong music can be played on any computer - PC's, Mac's and Linux as well as mp3 players and most modern cell phones.

Q - Can I burn a CD of the Music?
A - If your purchase is a digital download and not a physical CD, then "YES" you can burn a CD so the music can be part of your personal CD catalog.

Q - Do I need a PayPal account in order to purchase from DirectSong?
A - PayPal is our payment service of choice, but don't fret - checking out is fast, simple and a PayPal account is not required. All you need is a credit or debit card.

Q - What is the best way to obtain support?
A - The best way to obtain support is to use our online helpdesk system. In doing so it is much easier to track any troubleshooting than it is using email.
Please go to: DirectSong Technical Support to use our online helpdesk system.

Q - What should I expect regarding International Shipping from DirectSong?
A - You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from DirectSong.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Purchases of Skyrim may be subject to these import taxes, custom duties and fees. These fees can vary widely from country to country. Please contact your local customs office for further information.
 
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